Shipping policy
At HaizeLore, we are committed to delivering your orders of shorts, skirts, and tops in a timely and reliable manner. Please review our logistics policy below for details on shipping methods, processing times, and delivery expectations.
Shipping Method
We offer a single Standard Shipping option for all orders. This service is available for all destinations we serve and provides a balance of cost and delivery speed.
Shipping Costs
Shipping fees are calculated based on the total weight of your order and the delivery address. There are no free shipping promotions or waivers. The exact shipping cost will be displayed at checkout before you complete your purchase.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. You will receive a confirmation email with tracking information once your order has been shipped.
Delivery Time
Standard Shipping delivery times vary by location. Typically, orders are delivered within 5–10 business days after processing. Please note that delivery to remote or international addresses may require additional time.
Tracking Your Order
Once your order is dispatched, a tracking number will be provided via email. You can use this number to monitor the status of your shipment through the carrier’s website. If you have any questions about your delivery, please contact us at [email protected].
Delivery Issues
If your package is lost, damaged, or delayed beyond the estimated timeframe, please reach out to our support team at [email protected]. We will investigate and work with the carrier to resolve the issue as quickly as possible.
Address Accuracy
Please ensure that your shipping address is complete and accurate at the time of purchase. HaizeLore is not responsible for packages delivered to incorrect addresses provided by the customer. If you need to update your address after placing an order, contact us immediately at [email protected].
International Shipping
We ship to select international destinations. International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the recipient. Delivery times for international orders may vary due to customs processing.
For any further questions regarding our shipping policy, please email [email protected]. We are here to help.
